Shop Policies

Shipping Policy

Processing time
All of our products are “made to order” and processing time can take from 3 to 14 business days depend on each product.

Estimate shipping time
All orders shipped international register airmail (10-20 business days approx.).
North America: 6-14 business days
Europe: 3-14 business days
I’ll do my best to meet these shipping estimates, but cannot guarantee them.

Customs and import taxes – PLEASE READ

1) Buyers are responsible for any customs and import taxes and VAT that may apply.
please check with your local rules and regulations about all custom and brokerage fees, duties, taxes, and restrictions that are imposed on goods imported into your country.
We are not responsible for delays due to customs and for unpaid local regulations fees.

2)All orders over will require a signature confirmation upon delivery.
If you know that no one will be available to sign for the package at your delivery address, please contact us ASAP to make alternate delivery arrangements.

3)If you refuse delivery because of high custom or brokerage fees, duties or taxes imposed by your country, we will have to pay them for you, pay for the return shipping or abandon the package. All the costs incurred by us because of this will be charged back to you.

Refund Policy-

I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery

I don’t accept cancellations
But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
– Custom or personalized orders
– Items on sale
-Items that where open and used

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Private receipt info-

I will only use your shipping and billing address, and contact information
– To communicate with you about your order
– To fulfill your order
– For legal reasons (like paying taxes)